Frequently Asked Questions
Everything you need to know about your Vastrado shopping experience.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'My Orders' section on our website.
What is the return and exchange policy?
We offer a 15-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.
Which payment methods do you accept?
Vastrado accepts all major credit and debit cards, UPI, net banking, and popular mobile wallets. We also offer Cash on Delivery (COD) for most pin codes.
How do I ensure I choose the right size?
Each product page features a detailed size guide with measurements in inches and centimeters. We recommend comparing these measurements with a well-fitting garment you already own.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days for metropolitan areas and 5-7 business days for the rest of the country, depending on your location.
Are your products ethically sourced?
Yes, Vastrado is committed to ethical manufacturing. We partner with audited factories that ensure fair wages, safe working conditions, and sustainable production practices.